Request Proxy Access to a Patient's Record
Thank you for your interest in ESNEFT MyChart, an easy-to-use internet tool that provides you quick and secure online access to some health information. ESNEFT MyChart supports proxy access for patients of all ages, allowing authorised individuals to view certain parts of another person’s health record when appropriate. If you would like to request proxy access, please complete and submit the following form for approval. Once your request has been approved, an activation code will be emailed to you within 30 days. We will contact you if we require any additional information to process your application. Please note that proxy access is granted based on legal status, clinical assessment, and the patient’s age and capacity. For children, proxy access can only be granted to a parent or legal guardian. For adults, access may be granted with the patient’s consent or, where the patient lacks capacity, with appropriate legal authority. Information can be found here: www.gov.uk/become-deputy/apply-deputy.
Please note the limitations below for ESNEFT MyChart based on the patient's age:
- If the patient is under 12, two people with parental responsibility can be signed up as proxies (other proxies can be added at discretion of the clinician).
- If the patient is 13-15, the clinician will determine if the patient is also capable of having a MyChart account. Two people with parental responsibility can be signed up as proxies (other proxies can be added at discretion of the clinician).
- If the patient is 13+, the patient can request to remove a proxy from the MyChart at the patient's discretion
- If the patient is 16+ with capacity, the patient will have direct access to MyChart; Proxy access can be provided with patient consent.
- If the patient is 16-18 without capacity, proxies may be added with clinician consent.
- If the patient is 18+, proxy access for a patient without full capacity can only be provided with appropriate legal verification. Information can be found here: www.gov.uk/become-deputy/apply-deputy
If you have any questions, please contact the ESNEFT MyChart helpdesk at MyChartHelpdesk@esneft.nhs.uk
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